Top Questions to Ask Before Hiring a Magento Development Agency

If you are looking to hire a Magento development agency, that is the best match for all your pre-and post-development needs. Then you might have come across plenty of companies with glitzy websites wooing you to hire them.

But the question is… Are they truly capable of meeting your needs? And how can you possibly assess their technical skills? Well, in this blog we have prepared a set of 10 questions to help you find the best Magento agency.

Let’s first start with the introduction of a Magento development agency or company.

What is Magento Development Agency?

The Magento development firm is a specialized agency that provides services related to Magento (an open-source eCommerce platform), such as the design, development, and maintenance of eCommerce websites built on the Magento platform. The company specializes in Magento customization to meet the transforming needs of businesses to ensure scalability and optimal performance. Some other services include:

• Magento theme development.
• Magento support & maintenance.
• Website performance optimization.

One of the main reasons behind the popularity of Magento is its different editions. And before you hire Magento developers decide which version you want:

Enterprise Edition: The enterprise edition is for large businesses that are looking for high-quality services and support.

Community Edition: It is an open-source version designed for small businesses and startups offering no support services. But with this edition, you can hire a Magento agency offering Magento support and maintenance at a very low cost.

Magento Go: It offers dynamic services to host your store. Moreover, you can select the edition depending on the needs of your online store to ensure the best hiring.

In case you are confused in terms of choosing the best Magento edition then it’s better to consult a Magento development company.

After you are all firm and set in terms of your Magento needs now it’s time for you to know the questions that guarantee the selection of best Magento firm.

Top 10 Questions to Ask Before Hiring a Magento Development Agency

There are a series of questions that can help you assess the technical capability as well as skills of the company you are willing to hire.

So, the first and foremost question we have:

Question #1: Do you have Magento certification?

All experienced and skilled developers have Magento certifications which is the manifestation of their abilities in Magento. Here, what you can do is ask if the company you desire to hire is Magento Certified Solution Partners. This designation is only awarded to companies that have completed the special training and exams.

Question #2: How much experience do you have with the Magento Platform?

You need to hire a Magento development agency that is constantly in touch with Magento trends and new features. This will help your platform stay up to date as well as get support in terms of swift inclusion of features based on extensive experience.

Question #3: List the number of Magento projects completed.

This question will help you determine the skills and provide hard-core evidence of the company’s skills. Just make sure to assess the aspect of their work concerning your project.

For instance: if you are looking for a fast and feature-rich website then ensure to examine the website speed and its flawlessness including the list of features.

Here, the speed and the overall working of the website will determine the quality of their coding and QA efforts.

Question#4: What are the security protocols?

It is normal to have trust issues while hiring an offshore company and many Magento agencies are aware of this. That’s why to establish a strong security system and trust, many companies are taking proper measures. Such as signing of Non-disclosure Agreement (NDA), a legal document stating that the company will not share any project information without the client’s permission.

Question #5: What is included in the support & maintenance services?

It is of utmost importance that you choose the company that offers the best support and maintenance services. You can assess the quality of their support services by asking a few things:

• Response times and resolution times.
• Range of their services (bug fixes, patches & upgrades, etc.).
• Support and maintenance services after deployment.

Question #6: How do you manage quality assurance?

Quality Assurance is a must! You need to hire Magento experts who can maintain the quality of your solution. By ensuring the smooth working of your features and killing of bugs. Furthermore, the questions you can ask are:

Some other questions that can help you are given below:

• What are the names of the tools used by them?
• How do they handle bug fixes?
• Do they implement QA practices throughout the process?

With a 490% increase in data breaches the QA services are necessary to protect your systems against any vulnerability and increase security.

Question #7: Do you specialize in customized themes?

You don’t want to end up with a website that is not according to your business vision. This question is going to help you understand the capabilities of the company regarding its work with customized themes.
Or if they have something else in their mind as per your business idea. The Magento development agency, with its vast experience, will be more capable of understanding the ins and outs of your Magento-based solution.

Question #8: What is the cost of the Magento development project?

You may find a good Magento development company but what’s the point if you cannot hire it? So, try to look for a company that falls within your budget.
However, the general cost for the development of the website is given below:

Also, many companies offer flexible models too. Such as hiring on an hourly, monthly, or permanent basis to help startups or enterprises augment their team or build projects from scratch.

Question #9: How much industry knowledge do you have of this country?

Another way to analyze the developer’s knowledge and technical expertise is by testing their industry knowledge of the region. The trends, latest tools, and technologies they know to make your platform dynamic.

Also, it is a plus point if they know the rules and regulations related to compliance and security.

Question #10: What SDLC methodology do you mostly use?

This question will provide insight into your level of engagement in the project. If the answer is Agile, then you will have a high level of engagement with continuous feedback. Or if it’s Waterfall then your engagement might be more frequent in the initial stages. However, the pro team of eCommerce experts set their flow involving clients at every step of the process.

All in all, you can hire any Magento development firm by asking the questions above for any Magento-related service. However, we have also listed some of the key Magento services below:

Key Services Offered by Magento Development Firm

There are a range of services offered by Magento development firms providing companies with the opportunity to select the one they need. Some of the top ones are given below 👇

Wrapping Up

Asking the right questions can help you land a Magento development agency that can fulfill all your pre-and post-development and deployment needs. And these 10 questions above can help you find your best match.

Frequently Asked Questions

Why should you hire a Magento development agency?

The Magento development company helps in the optimization of your store’s performance and scalability. Ensuring efficient customization and integration of features according to your business needs. In addition to offering support and maintenance with the latest updates and features.

How long will it take to design and build my Magento website?

The Magento-based projects normally take 6 to 9 months depending on complexity, customization needs, and the project’s scope.